Customer Service Portal

The after sales customer portal is your source for information, technical support and documentation downloads. If you are a Ballard customer and do not yet have a login ID and password, please register here.

If you have an account already, login to the customer portal here.

For technical support with Ballard products contact us at the numbers listed below or email bps.service@ballard.com

For your convenience, regional numbers are also available:

Belgium*

0800-268-61

North America*

+1-877-376-0394

Denmark

45-8843-5500

Norway*

800-24-671

Germany*

0800-181-1492

United Kingdom*

0-800-014-8403

*Toll-Free

For general technical inquiries regarding your Ballard product, please have your Ballard product serial number ready, or include the serial number in your e-mail message. To return a product, contact a Ballard customer representative to obtain a Return Merchandise Aurthorization (RMA).

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